Technical Support

Technical Support

Submit a ticket

Need help installing, configuratin or troubleshooting?

Here you can submit a ticket for assistance

Subject /
Put your title/theme of your issue here

Description /
Please provide, in detail, the issue you're experiencing

Device /

Device Model /

NIO Firmware /

Spotter Firmware /

Serial Number /
Please provide the serial number of your device

Phone Number /
Please enter your phone number

Email /
Please enter your email address

Custom File Upload /
Please provide health/diagnostic/configuration files